A fantastic oppotunity has become available for a temporary accounts assistant to join a fun and innovative company based in Borehamwood Hours: Mon - Fri: 9am - 5.30pm - This role is for an immediate start and will go on until 17th January 2020 Job Purpose: This role is responsible for the order fraud vetting process along with other parts of the accounts receivable and payable functions, reporting to Finance Manager and the Internal Fraud Expert. To be responsible for assessing orders prior to dispatch and to ascertain if they are genuine orders Key Responsibilities include: Assess orders at the pre-dispatch status, to ascertain if they are suspicious or not based on set criteria. Log all queried orders (using excel and internal systems), analyse trend data and share this data with Finance Team. Liaise with internal Fraud expert and company suppliers to prevent fraudulent voucher redemption. Assist the internal Fraud expert ensuring that all departments have a good understanding of the security protocol and are following the prescribed procedure (including any updates in the procedure). Ad-hoc duties Assist finance team wherever needed during busy Christmas period. This would include assisting with supplier payment runs, processing customer refunds and other ad hoc duties. Essential Competencies/ skills: Must have advanced excel skills Ability to confidently deal with sensitive issues / complaints while dealing with fraudulent and legitimate customers as required Ability to resolve customer complaints as a result of checks being carried out before order processing. Equal experience both in an administrative/customer focused role and in a financial based role would be an advantage. Knowledge of Microsoft 365 - including excellent Excel skills (vlookup/pivot table/ifsum) Data entry with accuracy and efficiency with strong attention to detail is a must Outstanding communication skills both verbal and written. If you are interested in applying for the position please apply with you your most recent CV and we will be in contact if you are selected.