Collections Advisor

Location
England, Greater Manchester, Stockport
Salary
£19000 - £22000 per annum + 22 days holiday + pension + car parking
Posted
Oct 18, 2019
Closes
Oct 25, 2019
Ref
14055439/001
Contact
Andrew Santamaria
Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Level of qualification
CIMA, Not qualified

An exciting opportunity to join a well respected Financial Services business based in Stockport. This is a fast paced but rewarding environment where the role offers amazing progression, development and training for someone who has experience within customer services and debt collection.

Client Details

My client is a well established Financial Services business based in Stockport who are looking for a motivated collections Advisors to join their vibrant and supportive team, this role will suit someone from a commercial collections back ground.

Description

The role of the collections advisor will include but not limited to:

  • Chasing customers payments by telephone and by email
  • Processing customers payments
  • Carrying out customer financial statements to determine customer affordability
  • Advisor customers of options who face potential legal action and agreeing settlement plans
  • Promptly resolving customer account or invoice disputes
  • Adhering to regulatory guidelines
  • Offering a high level of customer services

Profile

The successful candidate will have the following :

  • Previous commercial collections experience - Essential
  • Strong level of customer service - Essential
  • Excellent communication skills - Essential
  • Experience of working within a regulated financial services - Essential
  • Strong IT skills including excel - Essential
  • Ability to manage and prioritise own workload - Essential
  • Tenacious and positive attitude - Essential

Job Offer

On offer for the successful candidate is a salary between £20,000 to £23,000 + bonus + parking + pension + career progression

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