Job Title - Credit Controller Location - Bracknell Hours - Full Time 9-5 Salary - £20 LTD Contract - 9 Months Ongoing. Main aims of the job To oversee arrangements for management of the Council's approach to collecting debt from customers and take a pro-active role in improving cash collection performance and reducing bad debt, while minimising any risk of late payment and bad debt. To ensure the management of debt is fully understood by key individuals across the Council, including both the approach to debt and the policies and processes which should be applied for its recovery. To review and advise on the appropriateness and cost effectiveness of current and alternative recovery actions for specific categories of debt. To assess the opportunities to take a consolidated view of individuals' debt across different services and advise on the most effective systems and processes to do this effectively. To work collaboratively with the Exchequer Services Manager, Revenue Services Manager and other staff involved with raising and collecting debt across the Council Key

Responsibilities:
1.Reduce the current level of outstanding debts across the Council by ensuring that effective processes are in place that mean all debts are either being rigorously pursued or are carefully assessed and written off in a timely way if they are deemed irrecoverable, resolving account disputes and mitigating against the risk of non-recovery 2.Take responsibility for pro-active management of specific customer debt portfolios where suitably qualified staff are not in place 3.Work closely with Finance Support staff and Budget Holders, keeping them fully briefed on the status of debts related to the service areas they support/are responsible for. 4.Provide a monthly update on successful collection, potential bad and doubtful debt and assess the justification for any requests for write off authorisation. 5.Review and recommend changes as appropriate and effectively communicate arrangements for the management of debt categories to all relevant internal and external stakeholders 6.Make recommendations to introduce consolidated debt management and recovery arrangements that minimise the risk of unintended consequences on Council services of pursuing debts for vulnerable individuals 7.Assess the cost effectiveness of currently used and alternative potential recovery actions for different debt types and levels, including the use of legal action Applicants should be confident in their own abilities and keen learners in order to fulfil the role to the best of your ability. If this sounds like you, and if you want to discuss the role further then please contact Tom at Service Care Solutions Ltd on 01772 208963, or alternatively send an updated CV to