The Billing Assistant is responsible for the creation and ongoing administration of customer accounts on the company billing platform, along with supporting the billing team to generate accurate and timely customer invoices. Data input of relevant service charges and tariffs to customer accounts in a timely and accurate manner. Creation of customer accounts for entry onto the billing platform Updating of customer accounts with billing changes Support for creation and checking of customer invoices during the billing process Contacting customers and resolving their billing queries Liaising with internal teams to resolve billing queries Problem solving with billing queries, where required Administration support for the Billing team Any other duties as required by the line manager appropriate with the role The ideal Billing Assistant: Outstanding attention to detail and accuracy Adaptability and initiative Strong IT skills Ability to work as part of a team Data input and analysis About our client Our client is the UK's Largest Independent Business Telecommunications provider, offering Fixed-Line, Mobile, IT & Broadband solutions to over 300,000 connections. It is one of the UK's fastest growing technology companies and has been awarded Vodafone Platinum Partner of 2011, 2012, 2013 & 2014 and the Total Communications Partner for 2015, 2016 & 2017. If you feel you have the countabilities and drive to excel in their role of Billing Assistant, they'd love to hear from you. Click APPLY now No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.