Skip to main content

This job has expired

Chief Operating Officer

Employer
QCCA Ltd
Location
Kentish Town, North West London, United Kingdom
Salary
Competitive Salary
Closing date
Feb 7, 2025
View more categoriesView less categories
Job Role
CFO
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Operational Leadership:
  • Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
  • Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
  • Continuously streamline processes and workflows to improve operational performance.
  • Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

  • Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
  • Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
  • Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:
  • Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
  • Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
  • Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:
  • Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
  • Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
  • Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:
  • Line manage and develop the SMT (nine managers)
  • Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
  • Establish performance goals and metrics for staff, offering regular feedback and development support.
  • Promote an inclusive, diverse work environment that values employee engagement and professional growth.
  • Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:
  • Develop and implement strategies to identify, assess, and mitigate operational risks.
  • Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
  • Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert