Description
Our client, who developed a financial wellness and inclusion platform that allows employees early access to already earned wages, is looking for a Client Support Consultant.
Requirements:

Min 2 year's working experience with Customer Success Services
Experience in working with contracts (Service level agreement).
Good Communication skills and must be able to build good relationship with clients. (Proficient in the English language
Facilitate and manage a successful onboarding process of new clients
Good computer skills

MS Office (Outlook, Word, Excel, PowerPoint)
Power BI (advantageous)

Good understanding of Accounting, Debtors or other Finance processes e.g., Approve Account statements (invoices) and follow up on unpaid Account statements (invoices)

Xero experience (advantageous)

Attention to detail.
Good understanding/experience in providing and presenting reports (Stats)
Good team player
Pro-Active
Good Online Meeting etiquette
Good Phone etiquette

Other:

Be able and available to attend client launches.
Must live near Stellenbosch.
Must be in office 100% for at least first 3 months and then 80% thereof
Own reliable transport (advantageous)

General:

Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
In keeping with our client's employment equity requirements, only South African citizens will be considered.