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Operations Manager - Microfinance

Employer
Bajaj Finserv
Location
Nellore Nellore, Andhra Pradesh Andhra Pradesh, Andhra Pradesh, India
Salary
Competitive Salary
Closing date
Jan 15, 2025
View more categoriesView less categories
Job Role
Manager
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Location Name: Naidupeta MFI GL

Job Purpose

To manage the Operations of Branch assigned

Duties And Responsibilities

  • Process Management

This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service.

Take end to end ownership of Disbursement TAT.

Ensure effective cash management at Branch.

Ensure Adherence to vaulting process and policy.

Monitor EOD and BOD activities related to respective branches and resolve issues.

Audit query response and resolution.

Identify and provide inputs to bring automation in processes.

Identify need for additional BC/Banking points for cash deposition.

Sharing of Best practices with other branches.

  • Team development

Participate in providing training to sourcing team and vendors.

Support in generating business ideas and taking it to implementation.

Major Challenges

Following Decisions Are Taken By The Role

Identify projects required to improve the performance of process or systems.

Maintain the productivity and to keep improving the same.

Required Qualifications And Experience

  • Qualifications

MBA / Graduate

Challenger attitude

  • Work Experience

Minimum 2-3 Years Of Experience In Financial Industry

Past experience in onboarding and operations will be an added advantage

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