About Us:
The Scotsman Group is one of Scotland’s leading hospitality companies, operating a diverse portfolio of venues including bars, restaurants, hotels, and nightclubs. We are committed to delivering exceptional service and unique experiences for our customers. As we continue to grow, we are seeking a dedicated Credit Controller to join our finance team in Glasgow.
Key

Responsibilities:

• Credit Management: Manage and monitor customer accounts to ensure timely payments and minimize overdue balances.
• Debt Collection: Proactively chase overdue invoices by phone, email, and letter while maintaining a professional relationship with clients.
• Account Reconciliation: Regularly reconcile accounts and resolve any discrepancies or issues with customer payments.
• Reporting: Prepare regular reports on debtors, including aged debtor analysis, and provide insights to senior management.
• Customer Relations: Handle customer queries regarding invoices and payments, ensuring all concerns are addressed promptly.
• Payment Processing: Allocate incoming payments accurately against customer accounts and process refunds where necessary.
• Credit Risk Assessment: Assess the creditworthiness of potential new clients and set appropriate credit limits.
• Process Improvement: Identify opportunities for improving credit control processes and contribute to the overall efficiency of the finance department.
• Administrative Duties: Process invoices & Allocate payment receipts.

Requirements:

• Experience: A proven experience of working in a fast paced Credit Control environment, preferably having experience of collections from both Corporate Businesses and Sole Traders.
• Skills: Strong communication skills, high level of customer servce experience, excellent attention to detail, and the ability to manage multiple tasks effectively.
• Communication: Be a confident, open and honest communicator who is results driven and owns their role.
• Software Proficiency: Experience with financial software and strong Excel skills.
• Analytical Ability: Ability to analyze financial data and make informed decisions based on insights.
• Problem-Solving: A proactive approach to resolving issues and a strong commitment to customer service.

What We Offer:

• Competitive
  
  Salary:
  Reflective of your experience and skills.
• Benefits: Including discounts across our venues, pension scheme, wagestream, Refer a Friend Scheme, Holiday Purchase Scheme and flexible working opportunities including hybrid options.
• Career Development: Opportunities for further training and career progression within the Scotsman Group.
• Work Environment: A supportive and dynamic team environment in the heart of Glasgow.

How to Apply:
If you are a detail-oriented professional with a passion for finance and credit management, we would love to hear from you. Apply now and a member of the team will be in touch.

The Scotsman Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.