Senior Account Manager
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Making Trade Happen

Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.

With 75 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.

As a close-knit, international organisation at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural.

Every day, our teams are making trade happen. Join us!

OBJECTIVES :

• To deliver retention targets to meet individual and team targets
• Ensure prudent Commercial Underwriting of Credit Insurance Business, adhering to Group and UK Standards.
• To take joint ownership of the loss ratio of their portfolio with the Risk department and deliver a profitable result to the business.
• To develop strong client relationships and create a sense of mutual trust and beneficial reliance with new clients.
• Develop the relationship between Coface and its clients, brokers and other intermediaries, working pro-actively to a client strategy
• To maximise the opportunities for all product lines, thereby maximising contribution.

To work closely with the Client and Contract Services teams to provide a timely and efficient service to clients and brokers

KEY TASK &

RESPONSIBILITIES:


Delivery of targets in respect of retention and profitability of our credit insurance book and cross-selling of our other products.

• Ensure client strategy plans for their CGS programs are updated on a quarterly basis and are made available to senior personnel as and when required.
• Maintain and develop relationships with customers and brokers to maximise retention levels and new business generation.
• Explore opportunities to develop additional business from their portfolio.
• Support other Commercial Teams to assist in the delivery of company objectives.
• Undertake due diligence and a thorough Know Your Customer check (per Coface definition) of prospects and clients, before a sale is recorded and documents issued

PROFILE :

• Excellent interpersonal skills
• Ability to work well within in a team and also independently
• Very good organisational skills and the ability to plan effectively
• High level of attention to detail
• Knowledge of the current economic climate
• Degree educated in Finance, Business Administration, Economics or equivalent
• Proficient with Microsoft Office

Reports to: CGS Commercial Director - UK & Ireland

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