Develop and implement credit and billing policies
Ensure consistency in customer naming conventions and verify banking detail
Implement debt collection strategies to reduce outstanding debts and improve cash flow
Oversee accurate billing processes and resolve discrepancies
Manage customer disputes related to billing or payment issue
Prepare and present debtor account reports, aged debt analysis, and collections updates
Lead and motivate a team of debt collection specialists to meet targets
Maintain positive relationships with clients, internal teams, and external agencies
Assist with annual audits and ad hoc financial tasks as required

Skills & Experience:
Management experience is non-negotiable
Strong negotiation and communication skills
Proven leadership and team management abilities
Excellent organizational and time management skills
Attention to detail and accuracy in record-keeping
Problem-solving skills and ability to perform under pressure
Customer-focused with a positive approach to client interactions

Qualification:
Post-Grade 12 qualifications (Diploma in Credit Management preferred)
Credit Management III is advantageous

Contact OLIVIA MELTZER on 021 418 1750, quoting the Ref: CTF019947.

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