Senior Executive- Operations
- Employer
- Mantras2Success
- Location
- Bangalore Bengaluru/bangalore Karnataka, Karnataka, India
- Salary
- Competitive Salary
- Closing date
- Nov 13, 2024
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Job Description:
We are looking for an Operations Executive who can not only play the role of a Loan Specialist assisting end customers but also mentor and grow a small team of executives going forward.
What you would possess already:
Note
We are looking for an Operations Executive who can not only play the role of a Loan Specialist assisting end customers but also mentor and grow a small team of executives going forward.
- Develop and oversee loan disbursements, documents, and reports along with obtaining credit and financial information as required.
- Prepare closing, develop closure instructions, supervise contingencies, and verify lock information.
- Assist customers to navigate the digital product, gather feedback, and share the same with product and business stakeholders.
- Collect credit and varied documents from customers as well as third parties required to support the decision of loan approval.
- Head responsibility for loan processing.
- Ensure loans are processed as per established company procedures and policies.
- Review the title binder along with closure documents for correctness.
- Transfer loan files to further teams for analysis.
- Set up SOPs and reporting to improve operational processes.
- Process, close, present, service, and record loan-related notes and disbursements, etc.
What you would possess already:
- Telecalling sales experience in the Financial/Banking/NBFC domain.
- Excellent communication and negotiation skills
- Preferred basic level understanding of business loans (secured & unsecured loans) and KYC documentation
- Confident and clear communicator
- Disciplined work approach
- Preferably no/minimal leave requirements in the next 3 to 6 months
- Can do attitude with strong relationship-building skills
Note
- This is a 6 day working from office role, based out of Bangalore
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