ParaconDuties & Responsibilities
Are you a passionate product visionary with a knack for turning ideas into reality? Do you thrive in a fast-paced, dynamic environment? If so, this is the perfect opportunity for you.

As a Product Owner, you will play a pivotal role in shaping the future of our client's fintech banking services. You will work closely with cross-functional teams to define product vision, prioritize features, and ensure successful delivery.

Responsibilities:

• Develop a compelling rewards program for Bank, Credit Card, and Corporate products within the coalition program, aligned with companies business objectives and partner offerings.
• Utilize behavioral science principles to understand coalition customer motivations and design targeted reward structures that incentivize desired behaviors (e.g., increased account activity, credit card usage, and corporate banking solutions adoption).
• Analyze competitor rewards programs and identify opportunities for differentiation within the coalition program.
• Design a tiered rewards program with engaging benefits that cater to different customer segments within the coalition customer base.
• Experience working with coalition programs or loyalty initiatives.
• Knowledge of South African banking, credit card, and corporate financial services landscape.
• Experience using data visualization tools to communicate insights effectively.

Qualifications:

• Minimum 3-5 years of experience in product management, with a focus on customer rewards and loyalty programs.
• Proven track record of developing and implementing successful rewards programs within the financial services industry, ideally with experience in banking, credit cards, or corporate financial solutions.
• Strong understanding of behavioral science principles and their application in designing engaging and motivating rewards structures that incentivize desired financial behaviors.
• Excellent analytical and problem-solving skills with the ability to utilize data to inform program decisions and optimize customer experience and financial outcomes.
• Experience working in a cross-functional environment and building strong relationships with internal and external stakeholders.
• Excellent communication, presentation, and interpersonal skills.