Senior Credit Controller

Company Overview:

We are an established residential block management company based in New Malden Surrey KT3. The company is looking for an enthusiastic, confident and experienced credit controller to join our existing property team and is willing to develop and grow within the company.

Duties:

Resolve issues and disputes and collect outstanding ground rent and service charge debts

Identify and chase arrears by phone, email and letter

Liaise with Property Managers regarding leaseholder queries and outstanding maintenance issues.

Prepare information and supporting evidence for Court or leaseholder tribunals

Liaise with debt collection companies and solicitors in recovering debts.

Implement improvements and efficiencies in the current credit control process

Experience and Skills :

Previous credit control experience in property service charge area is essential

Think on the spot and deal with issues and challenges in a timely fashion

Ability to gather, assimilate, analyse and effectively summarise information for dispute resolution

Ability to organise and manage multiple priorities without immediate supervision

Ability to communicate confidently and effectively with strong written communication skills

Legal experience in the property sector and understanding of residential leases

Ability to multi-task and prioritise daily tasks to meet deadlines

Ability to approach problems both logically and creatively

Strong proficiency with Microsoft Excel, Word and Outlook

Use initiative and take responsibility for providing solutions.



Salary:
£38000-£45000 (Based on experience)

Hours of work:8:30 am to 5:30 pm (including 1 hr lunch)

Place of work: Urbanpoint Property Management Ltd

60 Kingston Road

New Malden Surrey KT3 3JG