Job Advert

The Role

PIB Group are on the look out for a passionate individual who is committed to delivering excellent customer service.

The role of the Credit Controller is a key position within the first line of defence for the organisation. Hence, the successful candidate will be acting as the safety net for the business from an operational and regulatory perspective.

Responsibilities

• Maintaining & Reducing Monthly Aged Debt for the group
• Chasing clients/brokers for settlement of debt to ensure collected within credit terms
• Ability to manage your own diary and workload effectively
• Ensure statements are sent in a timely manner
• Liaising with customers by telephone and email and be sure to follow up to resolve debts on the ledger
• Build strategic relationships across the organisation and effectively communicate with various stakeholders at multiple seniority levels.
• Escalation of any issues and queries in a timely basis to team leader/manager.
• Assisting with audit queries
• Carry out administrative duties such as email inbox and queries
• Ad Hoc Duties as and when required
  
  

The Candidate

• Experience of working within a fast-paced credit control department (Desirable but not essential)
• Effective communication including written and verbal.
• MS Office suit including MS Excel, MS Power Point and MS Word.
• Uphold a high level of resilience to adapt to constant business growth.
• Deliver required tasks accurately and on time whilst working under pressure.
• Have a positive ‘can do attitude’ with natural problem-solving abilities that are accompanied with a high level of attention to detail.
• Strong organization & time management skills
• Be able to work as part of a team collaboratively as well as on your own initiative
  
  

Further information

As well as a competitive salary we offer the following benefits -

• Competitive holiday allowance with the annual option to buy additional days
• Death in Service benefit of x4 salary
• Company pension scheme
• Enhanced maternity and paternity leave packages
• A flexible benefits package which allows you to add additional benefits to your overall package
• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
• Referral schemes
• Discounted rates on PIB products
• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
• If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
• We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
• PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
  
  

We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

Department

PIB Group

Contract type

Permanent

Hours

35

Salary

Competitive