Introduction
Our client in the financial Software sector is seeking a Support Centre Co-ordinator for their offices based in Fourways.
Duties & Responsibilities
Essence of the job:

• The CSC is responsible for supporting internal operations and client support activities.
• This role involves the recording, coordination, tracking, communication and reporting of all activities relating to client support and software maintenance, including collaboration and input between functional teams within our organisation.
• The role also involves various administrative duties and support to the implementation, support and client service teams.

Responsibilities:

Support Ticket Management

Client Communication

Collaboration with Internal Teams

Documentation

Process Improvement

Administrative Support

Desired Experience & Qualification
Matric (with maths or accounting)

2-3 years exp

junior project manager also ideal
Package & Remuneration
R215 000 per annum negotiable