Introduction
Diplomat South Africa is recruiting for the roles of Credit Controller in the Finance Department based in Johannesburg, Gauteng. The positions will report to the Credit Control Supervisor.
Duties & Responsibilities
Key Responsibilities:
To ensure the timely processing and payment of accounts receivable invoices in order to positively impact cash flow and working capital:

• Establish and build internal and external customers relationships that constructively facilitate increased sales at lower risk.
• Implement initiatives to maximise cash collection from a wide-ranging customer base.
• Create and implement reports to inform management decisions about payments/non-payments, customers exceeding credit limits as well as impending queries.
• Trade Debtor Compliance with Trading Terms.
• Contribute to the cost savings targets of the company.
• Prepare and send out statements to customers in the prescribed format.
• Prepare monthly forecast to inform the cash flow forecast.
• Resolve price queries through comparison of invoices to the actual order placed by the customer.
• Reconcile credit notes that were processed and liaise with operations if discrepancies are identified.
• Liaise with operations to resolve product shortage queries and process credit notes where required.
• Actively engage with the customers to build relationships, facilitate credit rating and to solve problems including reduced credit limits.
• Obtain proof of delivery for unpaid invoices and liaise with customers to enquire as to the reason for non-payment or short payment.
• Process invoices and collate information to inform sales activities.
• Conduct age analysis of debtors and advise management of outstanding payments and claims.
• Release orders depending on queries, credit limit and unpaid Invoices.
• Capture customer remittances in the SAP system.
• Process credit/debit notes as well as all customer rebates and discounts according to their Trading Terms.
• Manage customer reconciliation as well as payment allocation.
• Record keeping of all credit related documents.
• Embark on a continuous learning drive to stay abreast with best practice.
• Communicate with relevant internal departments to facilitate timely processing of invoices to prevent negative impact on the business.
• Take responsibility for self-development through self-study, identification of learning opportunities.

Position Requirements:

• Completed Matric or equivalent, accredited by SAQA OR equivalent work experience.
• Diploma in Credit Management or equivalent.
• 5 years experience in Credit Control, with 3 years within the FMCG environment.
• Financial / Accounting systems knowledge.
• SAP will be an advantage.
• Knowledge of MS Office (Intermediate to Advanced).
• Experience in reporting and analyzing reports.
• Excellent time management and organizational skills.
• Ability to work independently however must also be a team player.
• Able to work overtime if and when required.

Desired Experience & Qualification

• Medical Aid
• Provident Fund