Customer Support Executive
- Employer
- Neorems Services
- Location
- Bangalore Bangalore Karnataka, Karnataka, India
- Salary
- ₹ 300000-500000 per year
- Closing date
- Oct 10, 2024
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Hello!!!
We are hiring customer support executive.
We are seeking a new customer support to join our team. You will be handling a wide variety of tasks from client handling, transactions & multiple softwares. To be successful in this position, you’ll be a self-starter, delivering on deadlines & attention to detail.
Required skill sets
• Bachelor’s degree in finance/Banking services with strong foundation in accounting
• 1-2 years’ experience in Mutual funds back-office operations
• CRM software skills - Investwell/ Wealth Elite/Happyness Factory / Profit proficiency
• MF research software (NGEN) - Basic skills to generate reports & to add data
• NSENMF & Wealth Elite - Knowledge of online transactions
• CRM skills - Handling client queries & resolving them within the structured timeframe, communicating through mail, call, messages
• Effective time management skills and the ability to meet deadlines.
• Interpersonal skills - To clearly communicate with clients & team
• Able to give and receive constructive criticism.
• NISM-Series-V-A Mutual Fund Distributors certification good to have
• Knowledge of excel is essential to make charts, graphs, tables, and use of formulas & functions.
We are hiring customer support executive.
We are seeking a new customer support to join our team. You will be handling a wide variety of tasks from client handling, transactions & multiple softwares. To be successful in this position, you’ll be a self-starter, delivering on deadlines & attention to detail.
Required skill sets
• Bachelor’s degree in finance/Banking services with strong foundation in accounting
• 1-2 years’ experience in Mutual funds back-office operations
• CRM software skills - Investwell/ Wealth Elite/Happyness Factory / Profit proficiency
• MF research software (NGEN) - Basic skills to generate reports & to add data
• NSENMF & Wealth Elite - Knowledge of online transactions
• CRM skills - Handling client queries & resolving them within the structured timeframe, communicating through mail, call, messages
• Effective time management skills and the ability to meet deadlines.
• Interpersonal skills - To clearly communicate with clients & team
• Able to give and receive constructive criticism.
• NISM-Series-V-A Mutual Fund Distributors certification good to have
• Knowledge of excel is essential to make charts, graphs, tables, and use of formulas & functions.
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