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Customer Support Executive

Employer
Neorems Services
Location
Bangalore Bangalore Karnataka, Karnataka, India
Salary
₹ 300000-500000 per year
Closing date
Oct 10, 2024
View more categoriesView less categories
Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Hello!!!

We are hiring customer support executive.

We are seeking a new customer support to join our team. You will be handling a wide variety of tasks from client handling, transactions & multiple softwares. To be successful in this position, you’ll be a self-starter, delivering on deadlines & attention to detail.

Required skill sets

• Bachelor’s degree in finance/Banking services with strong foundation in accounting

• 1-2 years’ experience in Mutual funds back-office operations

• CRM software skills - Investwell/ Wealth Elite/Happyness Factory / Profit proficiency

• MF research software (NGEN) - Basic skills to generate reports & to add data

• NSENMF & Wealth Elite - Knowledge of online transactions

• CRM skills - Handling client queries & resolving them within the structured timeframe, communicating through mail, call, messages

• Effective time management skills and the ability to meet deadlines.

• Interpersonal skills - To clearly communicate with clients & team

• Able to give and receive constructive criticism.

• NISM-Series-V-A Mutual Fund Distributors certification good to have

• Knowledge of excel is essential to make charts, graphs, tables, and use of formulas & functions.

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