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Credit Control Team Leader

Employer
Pertemps Scotland
Location
Edinburgh, Scotland, United Kingdom
Salary
Competitive Salary
Closing date
Oct 15, 2024
View more categoriesView less categories
Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Are you an experienced Credit Controller Supervisor/Manager who is looking for a new opportunity to work for a professional services organisation that is going through a period of growth? My client is looking to strengthen their current team with the appointment of a permanent Credit Control Manager. The role is based in Edinburgh city centre.

The company offers a competitive salary with annual review and potential bonus award depending upon performance.

• 32 days holiday a year (Inc. Bank Holidays)

• Birthday off

• 3 x Death in Service Benefits

• Hybrid Working

• Membership of an occupational pension scheme

• Wellbeing initiatives and opportunity to access online Health Provider

You will join a strong and dynamic team who provide finance services to a professional services team.

  • Ensure service levels and KPI’s for the credit control team are being achieved
  • Develop processes and procedures with key aim of continually improving efficiencies and experiences
  • Ensure processes and procedures are being followed, the appropriate internal controls are in place, and both are being reviewed on a regular basis
  • Develop the skills of the team members ensuring they have SMART goals and development plans in place in line with their personal development and objectives
  • Driving the teams to strive for excellence with high quality outputs and outcomes
  • Manage a portfolio of accounts ensuring timely and effective collection of debt.
  • Establishing relations with clients finance teams to drive efficient and timely cash collection.
  • Attendance at monthly review meetings to assist Head of Credit Control
  • Excellent customer service on telephone calls, emails received from clients
  • Chase overdue debtor balances in line with Credit Control Procedures and workflows.
  • Maintaining & monitoring Credit Control inbox daily, escalating as required.
  • Ensure the highest standards of quality, accuracy for input into systems.
  • Ad Hoc duties as and when required by the management team.


Skills required include;

  • Credit control experience within professional services is desirable although not essential.
  • Previous experience managing/supervising a team
  • Excel skills required, ability to produce pivot tables, vlookups & other formulated data desirable although not essential.
  • Work within a fast-paced environment.
  • Ability to work under own initiative and proactively drive improvement in function.
  • Team player capable of building strong relations with clients and colleagues.
  • Positive attitude.
  • Good attention to detail.
  • Adapts well to change


Please apply on the link below;

Pertemps acts as both an employment business and an employment agency.

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