Description

Bristol - Hybrid

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

The Finance function is responsible for providing transactional accounting services; treasury, financial planning, analysis, reporting and commercial finance support to all business units and functions throughout Computershare, across all global locations. The AR Support role operates within this function across global portfolios and under the direction of the Accounts Receivable manager. The role must also work collaboratively across other global Finance teams, supporting continuous improvement and project related activity.

A role you will love

This role will also require the ability to interpret information and to take action as appropriate considering financial and reputational risk. This role is responsible for the day-to-day account receivable activity. This will involve communication with Customers and Colleagues across the Computershare business operations. This role will require the accurate, timely and appropriate taking and recording of activity through appropriate systems and in accordance with policy and procedures in place.

Some of your key responsibilities will include:

• Perform all aspects of Credit Control on your own portfolio of customers.
• Manage a shared mail inboxes dealing with AR requests from external and internal parties.
• Managing customer dispute process & resolving all customer disputes.
• Manages a strong relationship with offshore AR teams holding them to account for delivering against their SLAs
• Responsible for day to day AR processes including account creation and refund management
• Takes a proactive lead in identification of accounts for escalation.
• Contribute to process improvement initiatives within scope of work.
• Responding to queries from key stakeholders

What will you bring to the role?

• GCSE level Maths & English (Preferred) or equivalent
• Proficiency in MS Office - Ms Excel (Intermediate)
• Job level experience
• Teamwork experience with an ability to also work independently
• Good communication skills
• Meticulous attention to detail

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, computershare.com/careers-handbook.