Join our team as a Credit Controller, where you'll engage with tenants and debtors to recover outstanding debts within optimal timelines. This role requires strong communication and negotiation skills, as well as the ability to navigate challenging situations with resilience and tact. If you have a strong sense of urgency and exceptional communication abilities, apply now to be part of a dynamic and fast-paced environment.

Keep track of assigned accounts to identify outstanding debts
Plan and execute courses of action to recover outstanding payments
Locate and contact debtors to inquire about their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints from debtors
Investigate and resolve discrepancies in accounts
Build and maintain trust relationships with debtors to avoid future issues
Regularly update account statuses and databases
Comply with legal requirements when necessary to pursue legal action

Skills & Experience:
Proven experience as a Credit Controller within the Commercial/Retail Property Industry
Good understanding of commercial leases and property-associated charges
Experience working with targets and meeting tight deadlines
Knowledge of relevant legal requirements in debt recovery
Proficiency in MS Office and database management
Excellent communication and interpersonal skills (fluent in English & Afrikaans)
Strong negotiation and persuasion skills
Ability to be polite and compassionate while maintaining confidence

Qualification:
Matric and Financial Qualification
Minimum of 5 years experience as a Credit Controller in the Commercial/Retail Property Industry
Fluency in both English and Afrikaans

Contact OLIVIA MELTZER on 021 418 1750, quoting the Ref: CTF019334.

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