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Assistant Manager- Digital Operations

Employer
Confidential
Location
Gurgaon Gurgaon Haryana, Haryana, India
Salary
Competitive Salary
Closing date
Sep 12, 2024
View more categoriesView less categories
Job Role
Accounts Assistant
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Job Description :

Role Summary:
  • This position will be responsible for: New Business Operations Support for Policy Bazaar and Insurance Dekho. Candidate will Operate from Policy Bazaar Office in Gurgaon, Delhi NCR.

  • Ensuring smooth processing of new business operations activities -
  • Stakeholder engagement: Co-ordination with PB/ID Officials and Processing teams at BLIC for faster decisioning
  • Query/Request & Complaint resolution
  • Drive for Decisioning the Policies within the agreed TAT
  • Business Review - Login, Profile, Conversion & Leakages
  • MIS preparation and revert to Policy Bazaar& ID within agreed timelines

  • Managing New Business helpdesk for partners with quick & quality response

  • Driving quality in all processing handled at NB operations level

  • Ensure all NB activities are done within the prescribed IRDA TAT and as per the prescribed IRDA regulations

  • Drive process improvements and automation projects

  • Manage new business related legal and compliance matters and ensure zero non-compliance
  • Automation of all the Manual activities currently like resolve upload, Medical fixation, Refund processing etc

  • Must drive Weekly review with PB and Insurance Dekho.

Skills: Automation, Mis Preparation

Experience: 2.00-3.00 Years

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