Job brief
The Receivables Clerk will be responsible for managing and processing incoming payments, maintaining accurate records of transactions, and ensuring timely collection of outstanding accounts.

Role Objectives

• Ensure timely and accurate invoicing and receipt of payments.
• Maintain up-to-date records of all receivable transactions.
• Support the financial department in achieving financial targets and maintaining a healthy cash flow.
• Assist in the development and implementation of policies and procedures related to accounts receivable.

Key Responsibilities

• Accurately process and record incoming payments from customers, ensuring timely and correct application to accounts.
• Generate and distribute invoices to customers promptly, ensuring all charges are correctly reflected.
• Actively follow up on overdue invoices through phone calls, emails, and letters to ensure timely collection of outstanding accounts.
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and correctly posted.
• Prepare detailed monthly, quarterly, and annual financial reports related to accounts receivable, highlighting key metrics and variances.
• Work closely with the sales and customer service teams to resolve any billing discrepancies or disputes efficiently.
• Maintain and update customer records, ensuring all contact information and payment details are current and accurate.
• Assist with internal and external audits by providing necessary documentation and explanations for receivables transactions.
• Identify and implement process improvements to enhance efficiency and accuracy in the accounts receivable functions.
• Ensure all receivables activities comply with company policies and relevant regulations.
• Actively follow up on customer/supplier compliance and onboarding documents through phone calls and email.
• Promptly updating customer compliance documents on ERP system and supplier folders.
• Add customers/suppliers to ERP system databases.
• Allocation of customer payments against paid invoices according to remittance.
• Complete credit applications and new supplier agreements.
• Preparation of supplier reconciliations during busy periods.
• Action ad-hoc and / or general requests from management.

Qualifications and Experience

• Bachelors degree in accounting, finance, or a related field.
• Minimum of 3 years of experience in accounts receivable or a similar role. Experience in a fast-paced, high-volume environment is a plus.
• Experience with Enterprise Resource Planning (ERP) systems is highly desirable.

Skills and Knoweldge

• Strong attention to detail and accuracy in data entry and financial reporting.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Effective communication and interpersonal skills to interact with vendors, colleagues, and management.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving skills and analytical abilities to identify and resolve issues efficiently.
• Ability to handle confidential information with integrity and professionalism.
• Familiarity with relevant regulatory requirements and compliance standards in accounts receivable and financial transactions.