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Chief Operations and Risk Officer

Employer
Edge Executive Search
Location
Boksburg Boksburg Ekurhuleni, South Africa
Salary
Competitive
Closing date
Oct 8, 2024
View moreView less
Job Role
CFO
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Reference: JHB004040-Edge-1An organisation that is a champion for small businesses, enabling and supporting them financially and non-financially through strategic partnerships in South Africa is seeking a Chief Operations and Risk Officer. Reporting to the CEO, this role will Support the Chief Executive Officer and collaborate with the executive management team to define a strategy that achieves operational excellence, mitigates risk, and enable the achievement of the objectives.
Key Requirements:

B -degree in Finance/Management/Strategy
MBA / Masters / Post grad qualification in a related field would be advantageous
10 years' experience in managing operations
10 years' experience in credit and risk
5 years' experience working with SMME's

Reporting to the CEO, this role will:

Support the Chief Executive Officer and collaborate with the executive management team to define a strategy that achieves operational excellence, mitigates risk, and enables the achievement of the objectives
Convert the strategy into an operational plan to achieve the business
Take overall accountability for the operations and delivery of
Execute on resource management and infrastructure for implementation of all products and services for clients, partners, and beneficiaries.
Co-create and implement the governance structure for the management of risk with respect to the framework, policies, procedures, standards, systems, measurement, credit scoring and evaluation.
Ensure compliance with regulatory requirements and organisational
Manage all partners and suppliers on the platform inclusive of those on the procurement
Enhance and improve all vendor, stakeholder and team relationships by providing guidance and training.
Implement and manage the change strategy and reporting
Provide support to Credit Management and act as a key member of the Credit

Skills and attributes:

Leadership skills with the ability to delegate, motivate and inspire team members
Strong planning, organisational and execution skills
Strong entrepreneurial and commercial thinking
Excellent attention to detail and problem-solving skills with an action orientation
Highly analytical and decisive
Excellent written and verbal communication skills
Self-motivated and proactive
Change management at an executive level
Collaborative and able to build effective relationships
Adept at formulating strategies and concepts
High EQ and low ego

Strategic Input

Provide input to the strategy formulation process to achieve objectives
Ensure that the company is well positioned to provide and manage loans and any other leading services
Engage all stakeholders, role players and industry forums to understand changes to strategy, regulations, and markets
Drive sustainable cost and processing efficiencies through continuous innovation, industry benchmarking and alignment to best practices
Scan the external market to understand future challenges and opportunities, and trends
Review the strategy to ensure alignment with the changing dynamics of internal and external ecosystems

2. Operations Management

Formulate and implement the operational plans
Implement performance controls to proactively measure achievement against strategic targets and address changes or non-performance
Develop and implement all platforms and infrastructure to deliver all products and services
Establish, manage and expand a network of direct and indirect resources through which to deliver the products and services of the company to its partners, clients and beneficiaries
Maintain and re-negotiate contracts with service providers and suppliers in line with the strategic objectives
Ensure rigorous cost management within the company by managing the approved Monitor and report all processes and instil discipline within the team around cost control
Produce weekly and monthly reporting on operational business performance

3. Risk and Credit Management

Take accountability for governance and risk
Identify and document risks and drive actions to mitigate against these
Drive a culture of proactive compliance and risk management with the executive team
Implement effective corrective measures to ensure operational and credit controls and address negative budgetary variances.
Ensure there is a whistleblowing process in place that is managed
Set minimum standards for conduct and reputational risk
Work with the executive team to embed a strong risk culture to identify, escalate and manage risk matters.
Produce regular reporting on risk and
Co-formulate and implement the credit scoring plans
Work with the CEO and CFCO to operationalise the credit lending models and management of costs

4. Policies, Procedures, People and Infrastructure

Design the business architecture and infrastructure for service
Draft and design systems, processes, policies and ways of work to achieve the objectives of
Establish appropriate governance structures to facilitate decision making, test controls and track performance.
Together with the executive team determine the people management strategy
Drive the overall resource agenda to ensure that the roll out of new resources are in line with the strategy, change management strategy and budget allocation.
Take steps to establish and drive a high-performance culture by coaching and mentoring leaders and using the performance development framework.
Establish and maintain a succession plan and talent pipeline for the key roles in the area and review and approve succession plans

5. Change and Innovation Strategy

Research the SMME industry to identify opportunities for the company in line with its strategy
Draft change strategies and plans for new products and systems that have been approved and signed off by the executive management team
Leverage the network of partners and develop new systems, products, and services for multiple market segments across the spectrum of partners, clients, and
Roll out and implement any new commercial models resulting in the improvements of the company

R 1 - R 1 - Annually plus Various

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