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Associate Account Manager, Employee Benefits - Remote (Pacific Standard Time)

Employer
OneDigital
Location
Northlake, Georgia, United States
Closing date
Sep 12, 2024
View more categoriesView less categories
Job Role
Manager
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity:

The Associate Account Manager (AAM) supports the Account Manager/Benefits Consultants with the day-to-day management of their assigned book of business and works closely and collaboratively with the internal service team to ensure service deliverables meet and exceed client expectations. The AAM serves as the clients' secondary point of contact for any benefit - related service needs and are also responsible with supporting client compliance requirements, accuracy of client benefit contracts and accuracy of client deliverables.

Essential Duties and Responsibilities (include but are not limited to):

  • Serves in an advisory capacity for clients on day to day issues
  • Form 5500 process management
  • Plan summary, SBC and contract review management
  • Maintain accuracy of agency management system (D365)
  • Conduct post open enrollment audits
  • Participate in client presentations and strategic planning process
  • Communicate client's renewal benefit package to client's COBRA TPA and FSA vendor
  • Employee Engagement and Education support, including wellness event coordination
  • Participate in new client on-boarding experience
  • Demonstrate creativity in problem solving and the ability to understand broader workflow
  • Begin building client and market relationships
  • Create client deliverables, including but not limited to, employee communications materials; i.e. benefits guides, open enrollment PowerPoints and Brainshark presentations
  • Other duties as requested or assigned
Qualifications, Skills and Requirements:
  • Must be self-motivated and disciplined
  • Possess excellent written and verbal communication skills
  • Possess strong organizational skills
  • Detailed oriented approach to work
  • Demonstrate leadership capabilities
  • Ability to prioritize competing deadlines and multi-task effectively
  • Ability to work productively with tight deadlines
  • Ability to handle high volume periods with accuracy, resiliency, and thoughtfulness
Education, Training and Experience:
  • 2+ years' experience in broker agency or benefit administration firm, required
  • Current Life and Health license, required
  • Thorough knowledge of health and ancillary products; required
  • Working knowledge of all Microsoft Office products; required
  • Familiarity and practical knowledge of quoting process and tools; preferred
  • Bachelor's Degree, preferred
  • Experience with benefit administration systems, preferred
Other:
  • Health/Life License required


The typical base pay range for this role nationwide is $60,000 to $76,500per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the OneDigital team!

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