Introduction
We're recruiting for the position of Credit Controller on behalf of our client in the process control instrumentation industry. The Credit Controller will be responsible for managing the company's credit control function, ensuring timely collections of outstanding debt and maintaining customer relationships. This role involves analysing payment trends, forecasting future customer payments, assessing risk and minimising losses.

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Duties & Responsibilities

• Managing the company's credit control function
• Ensuring timely collections of outstanding debt and maintaining customer relationships
• Analysing payment trends and forecasting future customer payments
• Assessing risk and minimising losses
• Optimising cash flow and reducing outstanding debtor's book to 30% of credit book value
• Enforcing adherence to credit policies and procedures to minimise risk and optimise cash flow
• Pro-actively alerting Management to any potential collection problems
• Engaging with Debtors on a professional and courteous basis to manage credit limits and collect outstanding amounts
• Following up on all debtors' queries and resolving them after liaising with customers and customer portal support
• Liaising with the Sales and Order Processing teams to address customer queries and support business functions
• Reconciling customer accounts and reporting on forecasted collections weekly
• Posting customer receipts daily and allocating payments as per customer remittances
• Facilitating credit bureau checks on customers before opening customer accounts

Desired Experience & Qualification

• Matric and a Credit Diploma
• At least 5 years experience as a Credit Controller in a medium to large company
• Experience working on ERP systems as well as customer portals
• Proficiency with Microsoft Office (especially Excel) as well as Teams
• Clear credit history