Account Manager - Ahmedabad.
Job Description:
We have an urgent opening for Account Manager.
Job Description of Account Manager:
We have an urgent opening for Account Manager.
Job Description of Account Manager:
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience
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