Sharpsmart Finance team have an opportunity for an experienced Accounts Receivable Coordinator to join the fast paced team based - this role can either be based in Spennymoor Durham.
The Accounts Receivable Administrator will support the finance team in a range of credit control dealing with our business customers to collect outstanding payments ensuring all payments are made in a timely manner.Your role will involve:

• Creating and upholding payment procedures and policies that ensure timely payment
• Responding to client queries
• Keeping customer retention levels high
• Reconciling accounts
• Providing administrative support to finance team
• Keeping close watch on debtor account balances
• Reducing debtors’ ‘Days Outstanding’
• Ensuring the team adhere to credit and collection procedures
• Building relationships and rapport with customers to ensure timely payment and future sales
• Preparing written correspondence as and when necessary, regarding customer accounts
• Controlling customer accounts to ensure they are working within credit limits
• Providing advice and offer guidance to customers regarding their accounts and any debtor related queries

What we are looking for:

• Minimum 2 years experience in Credit Control
• Excellent communication skills for verbal and written
• Experience of interacting with customers via phone/email/video
• Highly self-motivated, and able to work both independently or as part of a team, managing your own workload and priorities
• Able to maintain a high level of accuracy and attention to detail
• Able to use and adapt to new computer-based systems including Microsoft packages

What we can offer:

• Working hours - Monday to Friday 37.5 hours
• Hybrid working
• Benefits - Pension, Healthcare and Dentalcare options, Caboodle benefits scheme, training and development, opportunities for progression
• Competitive salary