Credit Controller



Location:
Norwich, NR3 1DJ, With Hybrid option


Salary:
£24 - 26k, Pro Rata + Benefits
Contract: Permanent, Part Time
Hours: 20-25 per week

Credit Controller - Benefits, Why Join Us:

Competitive salary and benefits package
Opportunity for professional growth and development
Dynamic and supportive work environment
Hybrid Working
Free Parking: Say goodbye to the hassle of searching for parking with our complimentary parking facilities
Free breakfast on Fridays and 3pm Friday finish
Gym Membership Scheme: Take advantage of our gym membership scheme to prioritise your health and well-being.
Brand New Offices: Enjoy state-of-the-art facilities in the heart of Norwich, providing an inspiring and vibrant workspace.

Exciting Opportunity Alert! Join Our Team in Norwich?

Finelight Media Ltd is an ambitious and rapidly expanding media group that thrives on both organic growth and strategic acquisitions. We are one of the leading B2B media groups, with offices in both the UK & US. For the last 25 years, we have partnered with internationally renowned brands such as General Motors, Toyota, McDonalds, and a wide range of fast-growing SMEs, providing them with our expertise across a wide range of media products and solutions. As we continue to build our presence in the industry, we are now seeking an exceptional individual to join our finance function.

Credit Controller - The Role:

We are seeking a highly organised and proactive Credit Controller on a part time basis, with excellent communication skills to join our team. The ideal candidate will be responsible for managing our credit control processes, ensuring timely payments, and maintaining positive relationships with clients.

What You'll Do:

Follow established processes and schedules diligently.
Use calendars and reports to effectively manage and track follow-ups and chases.
Send statements or friendly reminders ahead of due dates to address any potential issues before they become overdue.
Handle difficult conversations with composure, and know how to de-escalate situations professionally.
Determine the most appropriate method of communication (email, phone, letter) for various situations.
Confidently handle phone calls and not shy away from direct communication.
Build and maintain strong relationships with clients and internal teams to facilitate smooth query resolution and communication.
Generate and send copy invoices.
Handle disputes and queries, and amend or raise credit notes as needed.
Post and allocate bank receipts, and file remittances.
Set up new customers in the system, ensuring contact details are accurate and up to date.
Run debtor reports and keep detailed records of progress, including adding progress notes to the system for easy tracking by other team members.

Credit Controller - What We're Looking For:

Proven experience in credit control or a related field.
Strong organisational and time-management skills.
Excellent communication skills, both written and verbal.
Ability to remain calm under pressure and handle difficult situations professionally.
Proficiency in using accounting software and running reports.
Ability to build and maintain positive relationships with clients and colleagues.

If this opportunity sounds a great fit for you then we'd love to meet you! Please click APPLY Today and send us an up-to-date CV and cover letter today!

No Agencies please.