Reference: JHB007415-BB-2

Join a well-established electronics company located in Midrand as a Credit Controller.Duties & ResponsibilitiesRequirements:

• Grade 12
• Completing or has obtained a formal Credit Management qualification essential
• A relevant 3 year tertiary qualification in business would be desirable
• 2‐ 5 years credit control experience
• Analytical
• Developed business and commercial acumen
• Digitally capable
• A high degree of learning agility
• A strong work ethic
• Is proactive/ shows initiative & values integrity & honesty
• Work with passion, integrity and collaboration
• Strong ability to pay attention to detail and test assumptions
• Can work independently and cope with pressure and readily takes responsibility for actions
• Ability to meet deadlines and turnaround times as set out for the department
• Consistently meet and exceed targets set out individually and as a department
• Strong time management skills
• Establishes effective working relationships with others
• Effective negotiator with outstanding written and verbal communication skills
• Highly Customer orientated and motivated to make every customer's day
• Ability to manage difficult customer situations, to respond promptly to the needs of customers, and provide feedback to improve service
• Ability to adapt to change, meet the changing demands of the work environment and any other unexpected demands
• Invests time into ongoing self‐development and focused on in keeping in touch with best business practice, technology and innovation
• SAP experience essential

Key responsibilities for this position include, but are not limited to:

• Credit Application approvals and ongoing vetting of credit limits
• Monitor and release blocked orders as a high priority to ensure continued excellent customer service
• Payment Allocations to be completed within set turnaround times to ensure we remain within our delivery promise
• Manage Account Queries. Respond timeously & accurately to internal & external account queries received through all business channels
• Answer telephones and respond to customer requests in accordance with set Quality and Performance Levels and within agreed service targets
• Collection of Overdue (Contact customers regularly as per agreed targets, follow up on non‐payments, all overdue accounts to be placed on hold as per company policy, send out dunning letters as per company policy, age analysis is printed, interpreted & actioned throughout the month)
• Adjustment Journals & Credit Notes. Ensure journals and credit notes are accurate and authorised in accordance with the delegation of authority
• Recommend Customers for handover/collection
• Record Keeping Notes/customer records must be digitally maintained in the SAP system as per company policy and procedures and in conformance to all legal requirements for document storage
• Ongoing communication & collaboration with other departments (Example: Inform management of possible risks/problems)

Package & RemunerationR25K Basic p/m - R25K Basic p/m