My client, a thriving FMCG company, is seeking an Account Manager to join their Watford office.



Responsibilities:


• Oversee all account management activities for a diverse range of customers.

• Handle customer sales ledgers and address overdue debt inquiries.

• Serve as a key contact for customers, cultivating close relationships and networks.

• Strive to meet monthly targets and KPIs.

• Establish and maintain rapport with new and existing clients, ensuring they receive professional yet personable service.

• Act as the primary point of contact for your clients/customers.

• Answer inbound calls and resolve customer queries.

• Manage a high volume of email correspondence.

• Perform general administrative tasks.

• Advocate for customers to ensure the company understands their key requirements.

• Identify and pursue new business opportunities.

• Ensure profitability by setting accurate product prices for customer orders and managing pricing for product changes.

Skills and Experience:

• Excellent telephone manner and strong communication skills.

• Strong organizational and analytical abilities, with the capacity to multi-task and prioritize workloads.

• Self-motivated with the ability to work independently.

• Effective time management skills and ability to meet tight deadlines.

• Strong written communication skills and keen attention to detail.

• Proven ability to plan and execute business development strategies.

• Demonstrated success in achieving sales targets.

• Proficient verbal and written communication skills.

• Reliable organizational skills, attention to detail, and solid IT and numerical proficiency.

• Capability to work both independently and as part of a team.

Benefits:

• Pension

• Bonus scheme

• Team incentives/ days out

• Hybrid