Telephone Account Manager - A remote working role with a household brand.
Telephone Account Manager - A remote working role, a great opportunity to work for a household brand.

The Role
An exciting opportunity has emerged to join our clients Account Management team, offering guidance, demonstrating return on investment, and providing value to a range of customers. You will be working as part of the Account Management team and collaborating with various internal teams.

What You'll Be Doing

• Proactively contacting a high-volume, existing account base to establish, build, and maintain relationships via phone and video.
• Understanding client needs to identify and conduct relevant training to support the partnership.
• Interpreting and explaining customers' performance data using internal tools to add value and demonstrate ROI.
• Achieving weekly KPIs and performance metrics relevant to business requirements, including telephone meetings, quarterly contact rate, revenue, and retention.
• Delivering new initiatives and business campaigns to customers.
• Liaising with internal teams to build internal relationships and deliver the best outcomes for customers.
• Consistently creating a positive sentiment and building value with our customers.
• Recording information in relevant databases and ensuring CRMs are kept up to date.

We're Looking for Someone Who

• Has consistently overachieved set sales targets and business KPIs.
• Thrives in, and contributes to, a hardworking and dynamic team.
• Is able to manage customer expectations and deliver excellent service.
• Demonstrates tenacity, resilience, and flexibility.
• Actively exhibits a growth mindset and a willingness to learn, develop, and respond to feedback.
• Thrives on taking ownership and accountability for their account base and own behaviours.
• Demonstrates strong planning and organisational skills.

What you get:

• Basic salary £28,000
• Plus £5,000 OTE commission
• First 4 Months commission guaranteed.
• Contributory stakeholder pension
• Optional share save scheme
• Private Health care for you and your immediate family with extra perks
• Cash plan for dental, optical, physio and much more
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life
• Full initial and ongoing training

Interested? please apply ASAP this is a great opportunity to join a great company, enjoy the culture and grow your career.