Reference: CPT000022-AE-2Our client in the Winelands is in need of a Debtors Clerk To ensure the efficient and timely collection of all outstanding debts owed to the winery. The Debtors Clerk will be responsible for maintaining accurate customer accounts, managing overdue accounts, and implementing effective collection strategies to optimize cash flow.
Key Responsibilities:Customer Accounts:Maintain accurate and up-to-date customer records and accounts.Issue invoices and credit notes in a timely manner.Reconcile customer accounts on a regular basis.Handle customer inquiries and resolve disputes efficiently. Debt Collection:Follow up on overdue accounts and initiate collection procedures.Contact customers to arrange payment plans or negotiate settlements.Prepare and send out age analysis reports.Handle customer disputes and escalations professionally. Cash Allocation:Allocate customer payments to the correct invoices.Reconcile bank statements and resolve discrepancies. Reporting:Prepare monthly debtors reports, including aging analysis and bad debt provisions.Provide information for cash flow forecasting. Systems:Maintain accurate records within the company's accounting system.Ensure compliance with internal controls and financial policies. Required Qualifications and Skills:Matric/Grade 12Relevant bookkeeping or accounting qualification (advantageous)Minimum of 3 years' experience in a debtors clerk roleStrong numerical and analytical skillsExcellent communication and interpersonal skillsProficiency in MS Office Suite, especially ExcelExperience with EZYWINE software is advantageous Attention to detail and accuracyAbility to work independently and as part of a teamStrong negotiation and persuasion skillsAdditional Requirements:Knowledge of the wine industry (advantageous)Experience with accounting software (e.g., Sage, QuickBooks)Understanding of credit control principles