Job Description

The Payroll Specialist provides support for all aspects of Payroll for Cielo. This self-motivated, detail-oriented professional serves in a hands-on role, coordinating the tactical aspects of HR and Payroll and assisting to drive strategic HR and Payroll programs. This dynamic professional is someone who thrives in a service-oriented, collaborative atmosphere and can seamlessly support multiple projects.

• Location Specifics: Gurugram, India
• Specific Needs: 1-3 years of experience in APAC & UK payroll
• Language Requirement: Native Language; English
• Position Setup: Remote
• Shift Schedule: Mid shift (12:30PM - 9:30PM IST)
  

Payroll Support

• Processing payroll based on regular payroll cycles per country and off-cycle payments as needed
• Ensuring any timesheets are submitted and approved in a timely manner by employees and managers - This includes auditing both for completeness as well as trends and reasonableness.
• Thorough review of payroll reports to determine any errors, executing, and when necessary, escalating corrective actions before payrolls are processed to ensure error free payrolls.
• Ensure employee changes are included in payroll runs, accurately and are made on time.
• Maintaining Payroll operating procedures, employee help guides, and make recommendations for improvements including practices and procedural changes resulting from regulatory changes.
• Lead and assist with various audit and reporting requests.
• Attention to detail required both from a processing and auditing perspective.
• Provide world-class customer service to employees.
• Ability to communicate with various levels of employees and mindset to educate and support employees with a sense of urgency
• Monitor and respond to incoming requests to the Payroll team inbox in a timely and professional manner.
• Strong organizational skills. Ability to organize and prioritize activities/work based on level of urgency.
• Additional duties as assigned.

HR Support

• Become a resource for employees, providing information and answering inquiries presented to the Payroll team mailbox.
• Processing of employee changes.
• Facilitate weekly audits of HCM system.
• Assist with processing employment verifications.
• Maintain personnel files in compliance with applicable legal requirements.
• Maintain standard operating procedures, employee handbooks, employee help guides, and make recommendations for improvements.
• Regulatory research assistance as needed.

• Maintain knowledge of rapidly changing HR regulations.
• Attend weekly meetings to discuss activities and initiatives.