Management and control of cash collection and reconciliation process at the Depot by ensuring an acceptable state of customer accounts in accordance with the cash collection policy, in support of pre-sales cash and prompt sales cash collection capability.

• Monitor daily banking upload process execution
• Accurate Allocation of payments to customer account
• Process customers identified for hand over, ensuring alignment to process requirements for required supporting documentation.
• Track hand overs and hand over recoveries
• Ensure outstanding amounts, including fees settled before customer is rehabilitated from hand over status back to cash customer.
• Investigation and Resolution of any unallocated cash amounts.
• Assist and review reconciliation of Customer, Prompt Representative and Driver Accounts
• Continuous improvement of current DSS processes relating to cash collection & reconciliation
• Provide feedback to marketing finance regarding cash collection & hand overs.
• Follow up and resolution of unprocessed Customer, Driver and rep account reconciling items.
• Relevant support on Order To Cash process and inventory management on end to end governance and SOX controls.
• Support to SFA on Credit management

Knowledge, Skills and Experience:

Knowledge/Qualifications

• You should have a finance related qualification with a good understanding of the commercial business and an understanding of all the interrelationship/interfaces between customers, field force and accounts receivable

Experience

• Understanding of marketing and DSS processes.
• Strong IT skills (required to be capable in working on Accounting software (preferably SAP Financial Modules, Advanced MS Excel), enabling the incumbent to maintain management information systems as well as specify business requirements to develop or enhance current management information systems.
• Should have at least 1 years experience in Finance (Accounts Receivable).

Skills

• An individual with proven potential, and strong management and interpersonal skills. Effective leader of new initiatives.
• Excellent communication and motivator of change.
• Proactive, persuasive and creative as the job holder will be responsible for improving systems and procedures.
• Capable of analysing customer accounts but also able to demonstrate the need for, and ensure implementation of, appropriate systems and controls.
• An ability to work with all levels of staff within the company and handle relationships with customers.

Key Sucess Factors:

Strategy

• Ensure integration and implementation of marketing and financial strategies within the depot.

Effective Relationships

• Effective working relationship with Field Force and Accounts Receivable.
• Effective communication/engagement with Customers to address issues, ultimately resulting in a satisfied customer base.
• Effective relationship with Banks to get to solutions on Customer account queries

Controls

• Minimize risk for on-site cash collection, exposure of the company
• Adherence to processes and procedures
• Suggestions in improving processes