As an Accounts Receivable Assistant, you will be responsible for:

• Developing and maintaining collaborative working relationships with customer, sales and management.
• Monitoring customer accounts to minimize or rectify non-payments, delayed payments, and other irregularities.
• Providing excellent customer service while proactively researching and resolving any billing issues.
• Proactively pursuing delinquent customer accounts
• Processing payments, refunds, and adjustments to customer accounts
• Maintaining and reconciling accounts receivable ledger.
• Reporting on overdue and delinquent accounts on a timely basis in line with agreed benchmarks
• Assisting in ad-hoc customer billing for rebillables
• Other ad-hoc tasks as required by the Accounts Receivable team.

Processes & Procedures

• Liaise and resolve questions from internal and external stakeholders maintaining strong effective relationships.
• Act in accordance with internal procedures.
• Produce own correspondence, emails and field enquiries.
• Deal with email and phone questions in a timely, accurate and courteous and professional manner

Knowledge, Skills, Qualifications & Experience Required:

• Knowledge of accounts receivable and how a Finance department operates.
• Knowledge of Sage Intacct accounting package would be an asset but ability to learn an accounting package would be required.
• Good knowledge of Microsoft Office products, in particular Excel.
• Strong organizational skills with ability to multi-task and have attention to detail.
• Plans and prioritizes work effectively, with a proactive approach to issue resolution.
• Ability to work on own initiative and as part of a team, in accordance with accounting principles, regulations and internal procedures.
• Motivated with a can-do attitude.

Skills: Accounts Receivable, Microsoft Office, Organizational Skills, Accounting Principles, Excel

Experience: 0.00-2.00 Years