E-Commerce Manager
Reference: GTG007632-TR-1
The Procurement Electronic Commerce (E-Commerce) Manager is responsible for the operational management of all e-procurement systems, including identifying and realizing needs for future digitisation requirements.Duties & ResponsibilitiesKEY WORK OUTPUT AND ACCOUNTABILITIES
System Management
Policy Development
Quality Assurance
Reporting
Professional development
Build and Maintain Stakeholder Relationships
Education
Work experience
Knowledge and abilities
The Procurement Electronic Commerce (E-Commerce) Manager is responsible for the operational management of all e-procurement systems, including identifying and realizing needs for future digitisation requirements.Duties & ResponsibilitiesKEY WORK OUTPUT AND ACCOUNTABILITIES
System Management
- Develop and maintain strategic business relationships with key e-procurement system service providers stakeholders.
- Oversee/conduct sourcing events to identify potential providers/suppliers for e-procurement and alternative procurement support systems.
- Evaluate and recommend system enhancements, for development by IT team or service providers.
- Motivate and implement new initiatives in the e-procurement and source to contract system environment.
- Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions, or processes for procurement.
- Oversee staff in the Price File and E-Commerce support teams.
- Oversee the support and training aspects of specific e-procurement systems.
- Manage new e-procurement initiatives with a view to enhancing operational efficiencies within the organisation.
- Accountable for service delivery by Price File and E-Commerce Support teams to both internal and external stakeholders.
- Accountable for implementation of team strategy to align with Procurement Division strategy and Organisational goals.
- Develop processes within the team to enhance efficiencies and offer efficient and quality output to stakeholders.
Policy Development
- Develop policies for management of product and pricing databases and e-procurement system functions.
- Contribute to Procurement Policies as required.
Quality Assurance
- Develop and guide implementation of processes within the team that focus on enhancing efficiencies, accuracies, and management of risk.
Reporting
- Identify and develop reports focused on the e-procurement and source to contract systems and pricing databases.
Professional development
- Assume responsibility for own personal and professional development.
- Keep up to date with company's evolving policies and procedures.
Build and Maintain Stakeholder Relationships
- Work effectively and co-operatively with others (suppliers, pharmacies, colleagues and reporting staff) to establish and maintain good working relationships that are mutually beneficial.
- Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
Education
- Appropriate Tertiary Degree / diploma or equivalent NQF level 7 qualification in Commerce or Management.
Work experience
- Experience within a hospital pharmacy stock or billings environment.
- Experience within a price bureau or similar environment.
- Experience in e-procurement systems.
- Microsoft computer packages.
- At least 5 years work experience in a company within the medical industry.
Knowledge and abilities
- Strategic awareness to address new challenges within the Healthcare sector and build a competitive advantage and sustainability through the company's moat strategy.
- This role requires substantial expertise in a broad range of Procurement and knowledge procurement systems, policies and procedures.
- Ability to work in an agile multi-disciplined environment.
- Solution focused and strong collaborative mind set.
- Demonstrates excellent organisational skills: organised and structured.
- Outstanding problem-solving skills.
- The ability to plan, implement, integrate and control activities and processes
- Knowledge of trends and developments in the health care industry.
- Knowledge of health-related policies, procedures and legislation.
- Working knowledge of multi/hybrid cloud environments and implementations.
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