Introduction
Requirements:

• Matric with Degree / Diploma in Finance and/or Accounting


• At least 2 years' experience in a similar role


• Must have previous accounting software package experience.

Skills:

• Strong understanding of accounts receivable processes and principles.


• Excellent numerical and analytical skills.


• Proficiency in Microsoft Office Suite, particularly Excel


• Strong attention to detail and accuracy


• Excellent communication and negotiation skills


• Ability to handle high-pressure situations and meet deadlines


• Ability to exercise discretion in disclosing information

Personal Attributes

• Highly organized and able to manage multiple tasks


• Self-motivated and able to work independently


• Strong problem-solving abilities


• High level of integrity and professionalism


• Customer-focused and team-focused with a positive attitude

The main purpose of this position:

The Debtors Clerk is responsible for managing and maintaining the accounts receivable process of the company

This role involves ensuring timely and accurate collection of outstanding debts, maintaining financial records, and providing exceptional customer service

The Debtors Clerk plays a crucial role in the financial health of the organisation by ensuring that cash flow remains positive, and debts are managed effectively

Duties & Responsibilities:

Accounts Receivable Management

• Maintain and update customer accounts.


• Generate and send out invoices to client


• Monitor and manage accounts to ensure payments are received within the agreed terms


• Reconcile accounts and resolve discrepancies


• Link invoices to accounts once received

Debt Collection

• Follow up on overdue accounts via phone calls, emails, and letters


• Implement effective strategies to ensure timely collection of debts


• Negotiate payment plans and settlements with customers when necessary

Customer Service

• Address customer queries and issues promptly and professionally


• Provide customers with statements of account and payment receipts


• Build and maintain positive relationships with customers to facilitate smooth payment processes

Financial Reporting

• Prepare regular reports on accounts receivable status, aging analysis, and collection activities


• Assist in the preparation of month-end and year-end financial statements for external audit company


• Provide insights and recommendations to improve the accounts receivable process

Record Keeping and Compliance

• Maintain accurate and up-to-date financial records


• Ensure proper safe-keeping and filing of financial documents


• Ensure compliance with company policies, accounting standards, and regulatory requirements


• Assist in audits and provide necessary documentation and explanations

Collaboration

• Work closely with the finance team to ensure accurate financial reporting


• Liaise with other departments, such as sales and customer service, to resolve any billing or payment issues on a daily basis


• Contribute to process improvements and system enhancements related to accounts receivable