Introduction
The purpose of this role is to ensure that best practice scheme administration systems and processes are implemented and effectively managed in support of the company's strategic direction. The successful candidate will assume overall accountability for providing the business partners with accurate, complete and value adding financial analysis and operational reports. Ensures compliance to all regulatory requirements, policies, and processes.
Duties & Responsibilities

• Accountable for the overall efficiency and effectiveness of the Scheme's operations.
• Responsible for continuous improvement and increasing overall efficiency and effectiveness for the Scheme's operations through the streamlining and enhancement of existing processes and practices.
• Responsible for effectively collaborating with the policy administration department to ensure deliverables are met.
• Responsible for developing and maintaining productive working relationships with our internal support functions and business enablers
• Responsible for pro-actively partnering with IT and Project Office to facilitate continuous improvement.
• Ensures that the principles of TCF (Treating Customers Fairly) are embodied in the processes and practices used in managing the Scheme
• Responsible for aligning the scheme accounting processes to effectively support the scheme operations.
• Accountable for providing our business partners with accurate, complete and value adding financial and operational reports and underwriting deliverables.
• Accountable for ensuring that the delivery of reports are as per agreed SLA's.
• Responsible for reviewing the scheme financial reports to ensure that they are accurate and complete.
• Responsible for reviewing and analysing data and reports with the intention of understanding trends, anomalies, and errors.
• Responsible for reviewing the MIS information to provide value added analysis and feedback to business partners
• Responsible for developing and maintaining productive and positive working relationships with our business partners through understanding, anticipating, and meeting their expectations.
• Responsible for providing excellent service through on-going engagement, responsiveness and diligent resolution of matters raised.
• Responsible for the quality of outputs to business partners and their policyholders.
• Responsible for building and maintaining productive working relationships within the organisation.
• Liaising with company and business partner auditors during the audit, providing comments on findings, and correcting inefficiencies identified.
• Leading and Managing
• Consistently exhibit the desired outcomes of Excellence, Relationships, Responsiveness, Accountability and Teamwork.
• Demonstrate and engender a high-performance driven culture of accountability, commitment to delivery and customer service.
• Monitor employee performance, manage under performance, manage conflict and disciplinary issues.
• Responsible for the daily operational management of employees within the team, the quality and completeness of work produced by the team, and the effective performance of the team.
• Responsible for the efficient use of resources through planning, allocating, organising and coordination of work.

Desired Experience & Qualification

• B. Com Degree or equivalent level Accounting Diploma is required.
• An Accounting “major” would be preferable.
• Proven track record in leading, managing and coaching a team is required.
• At least 5 years previous related working experience in a corporate entity is required with demonstrated supervisory and management experience.
• Experience in working with advanced Excel is required.
• Proficient in the preparation and analysis of reports.
• Strong communication skills.
• Previous work experience in the financial services environment would be preferable.