An exciting opportunity exists for a Credit Controller at Financial Shared Services Division in Epping, Cape Town. The purpose of the role is to be responsible for the full credit control function. Managing the Insurance requirements for Customers in the relevant portfolio. Activities include (but not limited to) collections of outstanding monies; reconciliation of accounts; resolving queries; customer visits; statement sending and engagement with internal and external stakeholders. Credit vetting within delegation of Authority. Order release within Delegation of Authority.

Line Manager: Credit Manager

Number of Direct Reports: 0

Job Specification:

Key Performance Areas:

Account Management

• Payments of debtors accounts on time (in line with Trading Terms)
• Journals for discounts and rebates
• Reconciliations of the debtors accounts
• Customer Statements
• Facilitate New accounts SAP system
• Master file maintenance
• Communicating with BUs
• Customer visits to be executed to ensure good working relationship
• Query resolution Claims etc
• Insurance Management within mandate
• Order Release within mandate

Customer Visits / Insights

• Regular visits of customers to resolve queries
• Regular visits of customers to build relationships
• Able to deal with internal stakeholders
• KYC (Know Your Customer) Legal entity, shareholding etc

Reporting and Analysis

• Report to Team Leader / Credit Manager around Monthly debtors performance and queries
• Be able to analyse issues in the portfolio and make recommendations on possible remedies

Administration

• Audit facilitation
• Customer communication
• Business Unit communication
• Treasury Communication

Minimum Requirements:

Experience:

• 3 years experience as a Credit Controller
• Previous working experience within the FMCG industry advantages
• SAP ERP exposure

Qualifications:

• Matric/Grade 12
• Credit Management OR Financial Management Diploma / Degree
• Credit Management (1, 2 and 3) - advantages

Additional Requirements:

• Excel (Advanced)
• Power BI exposure (added advantage)
• SAP (Accounts Receivable)
• Dealing with Credit Insurance an advantage
• Credit Vetting experience an advantage

Competencies:

• Minimising Risk
• Attention to detail
• Meeting deadlines
• Interpreting Data
• Planning and organizing
• Documenting facts
• Thinking Rationally
• Building Relationships