Maintain customer retention while following and maintaining collection policies and procedures
Achieve target as communicated
Resolve customer disputes
Reconcile complex accounts that have been escalated
Verify credit applications and perform credit checks
Ensure all unallocated receipts have been allocated on a weekly basis
Resolve payment and invoice queries both internally and externally
Build relationships with debtors
Professional written and telephonic conduct with customers
Liaise with all stakeholders to assist in the collections on all accounts with outstanding debt
Participate in the collections team meetings
Continuous improvements to the collections department

Skills & Experience:
Minimum 5+ years in a Creditors Controller role
Experience in a shared service or group of companies
Working knowledge of Sage300

Qualification:
Matric (Grade 12)
Tertiary qualification in finance is beneficial

Contact ALEXANDRA MALONEY on 021 418 1750, quoting the Ref: CTF019180.

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