Responsibilities JD for JL5_PTP
Purpose & Overall Relevance for the Organization:
The PTP Manager an PTP team and be responsible for maintaining adherence to Global Policies, drive strategic topics throughout the team, manage PTP topics and provide ongoing support to the PTP Director. In this position he or she will be managing projects, including process standardization related as well as tools implementation ones. The PTP Manager will act as escalation point for the process related issues both from the customer and the colleagues and be responsible for managing the Global Business Services (GBS) PTP staff and balancing work flow of the function.

Key

Responsibilities:

. Responsible for the service delivery of an PTP team serving the customers, delivering performance that meets or exceeds service level agreement targets
. Drive continuous improvement in the PTP team by introducing Lean principles and developing team members
. Project manage the implementation of technology solutions
. Manage customer relationship, which includes problem resolution and root cause analysis
. Manage the relationship and support requests from partner Finance departments and other stakeholders in the business
. Facilitate review of the accounts payable position of the customer to finance teams
. Act as escalation point for the process related issues
. Work with relevant stakeholders and provide the PTP GPO with recommendations pertaining to PTP technology and process improvements
. Manage the process and improvement focused projects for PTP
. Establish and maintain strong financial controls over the work performed

Key Relationships:
. Finance Team
. Process Owners
. IT & Corporate Solutions
. Sales Team
. Customer Service
. Portfolio of Customers

Knowledge, Skills and Abilities:
. Excellent written and spoken English skills
. Good communication and people management skills
. Customer orientation and empathy
. Attention to detail
. Experienced user of SAP
. Complete familiarity with Excel
. Knowledge of LEAN methodology is a benefit

Requisite Education and Experience / Minimum Qualifications:
. B.com degree in Accounting, Finance or Economics
. Minimum of 9 years of relevant experience in End-to-End processes specifically for PTP activities
. Experience with process improvement and root cause analysis
. Experience in an PTP Manager role
. Proven work experience in people management/ demonstrated ability to manage a medium-sized team
. Experience in project management
. Experience in Shared Service environment is considered a plus
Additional

Responsibilities:
Candidate should be a commerce graduate and should have at least 8 years of experience after completing graduation.
Preferred Skills: Finance & Accounts- AP

Skills: Sap, lean methodology , Excel

Experience: 9.00-11.00 Years