• As Senior Accounts Receivable Manager, you will lead our dynamic AR team based in India and will be responsible for overseeing all aspects of the accounts receivable function, including credit management, invoicing, collections, and reconciliations.
• You will be results-driven and have extensive experience in accounts receivable management, with a proven track record of leadership, process optimisation, and driving financial performance.
• Reporting to the Head of GBS Accounts Payable and Accounts Receivable, this role requires strong analytical skills, strategic thinking, and the ability to collaborate effectively across departments to achieve organisational goals.

Main responsibilities & duties:

• Leadership and Team Management: Provide leadership, direction, and guidance to the accounts receivable team. Foster a culture of excellence, accountability, and continuous improvement. Set clear goals and objectives for the team and monitor performance against key metrics

• Credit Management and Risk Assessment: Develop and implement credit policies and procedures to minimize credit risk and bad debt exposure. Evaluate customer creditworthiness and establish appropriate credit limits. Monitor customer accounts for overdue balances and take proactive measures to mitigate risk

• Invoicing and Billing Operations: Oversee the invoicing process to ensure accuracy, completeness, and timeliness of billing. Coordinate with sales and other departments to resolve invoicing discrepancies and ensure prompt invoicing of sales orders. Implement best practices and automation solutions to streamline billing operations

• Collections and Cash Application: Manage the collections process to optimize cash flow and reduce outstanding receivables. Implement collection strategies and tactics to accelerate payment and minimize aging. Ensure timely and accurate application of customer payments to open invoices

• Customer Reconciliations and Dispute Resolution: Conduct regular reconciliations of customer accounts to identify and resolve discrepancies. Work closely with customers and internal stakeholders to resolve billing disputes and discrepancies in a timely manner. Maintain positive relationships with customers while enforcing payment terms and policies

• Financial Reporting and Analysis: Generate regular reports and analysis on accounts receivable performance, aging, and cash flow forecasting. Provide insights and recommendations to senior management based on financial analysis and KPI tracking

• Process Optimisation and Continuous Improvement: Identify opportunities for process optimization and automation to improve efficiency and effectiveness. Implement best practices and technology solutions to enhance the accounts receivable function. Drive continuous improvement initiatives to optimize cash flow, reduce DSO, and improve overall financial performance

• Cross-Functional Collaboration: Collaborate with sales, finance, and other departments to ensure alignment and coordination of activities. Participate in cross-functional projects and initiatives to support organisational goals and objectives

We are also looking for:

• Bachelor s degree in Accounting, Finance, or a related field

• Master s degree or CPA qualification is desirable

• Relevant leadership experience in accounts receivable operations management with a focus on strategic financial management, preferably in a multinational or large-scale organisation

• Strong leadership and team management skills, with ability to inspire and motivate others

• In-depth knowledge of accounts receivable processes and procedures, credit management and collections best practices

• Advanced proficiency in accounting software and MS Office suite, with advanced Excel skills

• Excellent analytical and problem-solving abilities, with a focus on driving results and continuous improvement

• Outstanding communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organisation

• Proven track record of successful credit management, collections and dispute resolution

• Experience in process optimisation, automation and system implementations

• Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Skills: Accounts Receivable, Team Management, Analytical, Process Optimization, Credit Management, Interpersonal, Problem-solving, Leadership, Collections, Financial Reporting, Automation, Communication

Experience: 10.00-15.00 Years