Do you have excellent customer service skills and take pride in ensuring that customers receive the best possible service from you? If so, then we may have the perfect opportunity for you.

We have an exciting opportunity for a Client Account Manager to join their team on a permanent basis in the B42 area of Birmingham.

Our client operates across the UK, providing high quality corporate clothing and equipment to a number of industries.

The role of Client Account Manager will require you to work closely with a selection of clients to ensure that they are receiving exceptional service at all times. You will be a first point of contact for your clients, and will use your customer service and account management skills to ensure that they are well communicated with, and any questions or concerns are answered in a timely manner.

Working Hours:

• 9am - 5pm


• Monday to Friday

The role will involve:

• Building strong and long lasting client relationships


• Taking time to understand client requirements


• Communicate with clients to provide accurate updates on outstanding orders, mobilisations and back orders


• Maintain deep, technical, production and application knowledge in relation to our clients portfolio of products and requirements


• Proactively engage with clients to develop new business and identify areas for improvement and growth


• Upsell new products and services to your clients, maximising profitability


• Organising and attending regular meetings and account reviews with your clients either face to face or via teams


• Processing internal orders


• Prepare internal reports to be submitted to clients and directors


• Collaborate with team members to ensure that we are supplying the best experience for our clients


• Support with training of new team members on systems and product knowledge

You will be able to demonstrate:

• Experience of working in a customer facing role, preferably within client account management.


• Highly organised with a proactive approach


• Excellent communication and customer service skills


• Ability to work with a number of systems, including producing reports


• A flexible supportive approach to working


• A positive can do attitude

About You

About Us

Unity are a Recruitment Business operating throughout the UK, we pride ourselves on supporting our Candidates and Clients with finding their perfect match.

At Unity we will work with you to allow us to understand your skills, career aspirations and values to ensure we match them with those of our clients.

We will take the time to support you with your search for employment and ensure that you are placed in the perfect role with a Company that suit your values.