Roles & Responsibilities

Credit Controller responsibilities and duties

- Payment collection from customers as per the bills submitted and tracking of pending payment.

- Submitting Bill for Payment process.

- Continuous follow ups via Mail, Phone & Visit. (Proficient in spoken and written English)

- Maintaining data of all the transactions with respect to payment collection in Excel.

- Submission of Monthly /Quarterly / Half yearly invoices to customers through email and physical visits & keeping track of the same all the time.

- Receivables account monitoring and reconciliation on monthly basis

- Preparing reports. (Sound Knowledge of Microsoft excel)

- Need to achieve the monthly collection target of his/her customers.

- Giving reminder calls to customers for collecting the payment if the customer is not clearing the payment during the reconcile visit

- Giving reminder calls on fixed payment dates / days during the week when customer agrees to make payment on that particular date

- Making personal visits where customer is not agreeing for releasing the payment on the due-dates or agreed payment dates

- Updating the follow up tracker on a daily/monthly basis. Ensuring that a ready cheque is collected from customers on time