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Fluid Tech Internal Product Support Officer

Employer
SKA Recruitment
Location
Durban Durban eThekwini, South Africa
Salary
Competitive
Closing date
Aug 5, 2024
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Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Introduction
JOB PURPOSE:
To take inquiries from customers internal and external and expedite to the benefit of the branch and the Group.

Duties & Responsibilities
Job objectives/Principal accountabilities:
  • Achieve branch sales budget. Understand the difference between Margin and Markup.
  • Margin Preservation. Personal performance relative to branch performance
  • A communication and link, role with drivers, store staff, counter sales, storeman, filing clerk, credit controller, external and internal sales.
  • Proper buyout methods, adhering to policies and procedures.
  • Effective and efficient customer contact extracting the needs of the customer.
  • Making accurate legible written notes of the customer, his needs, and the time frame requirements of each enquiry.
  • Creating a stimulating environment which makes BMG the preferred supplier to our customers.
  • Ensure total participation and create synergy between diverse customer views and intentions.
  • Stay within communicated time frames and provide accurate information timeously.
  • Maintain a good relationship with customers.
  • Communicate requirements to Manager and Product Divisions.
  • Pro-active stock planning with Manager and Product Divisions.
  • Develop selling skills to maximize sales opportunities and achieve goals.
  • Create selling opportunities and overcoming objections.
  • Closing the sale.
  • Administrative duties and functions.
  • Expedite orders to local suppliers.
  • Various admin functions as allocated by the Branch Manager.
Desired Experience & Qualification
Minimum Requirements:
  • Matric/Grade 12
  • Min 3 years sales and Products Knowledge in Hydraulics
  • Purchasing experience
  • Negotiating experience
  • Computer literate
Package & Remuneration
R11,500 + Bens

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