Responsibilities

We are seeking an experienced Accounts Receivable Partner with a strong background in Credit & Collections, exceptional people management skills, and proficiency in Salesforce (SFDC), NetSuite (ERP), and HighRadius. The ideal candidate will be responsible for overseeing the Accounts Receivable function, ensuring efficient processes, timely collections, and accurate financial reporting. This role requires a strategic thinker who can lead a team effectively, collaborate cross-functionally, and drive continuous improvement initiatives.

Key

Responsibilities:


Accounts Receivable Management:

• Oversee the end-to-end credit & collections process, collaborate with the cash team to ensure timely payment application.
  
• Implement best practices for credit and collections, optimizing DSO (Days Sales Outstanding) and minimizing bad debt.
  
• Ensure compliance with company policies, accounting standards, and regulatory requirements.
  

People Management:

• Lead and develop a team of accounts receivable professionals, providing coaching, guidance, and performance feedback.
  
• Foster a culture of accountability, teamwork, and continuous learning.
  
• Manage workload distribution, resource planning, and performance evaluations.
  

System Expertise:

• Utilize expertise in Salesforce (SFDC), NetSuite (ERP), and HighRadius to streamline processes, enhance automation, and improve data accuracy.
  
• Collaborate with IT and other stakeholders to implement system enhancements, upgrades, and integrations.
  
• Provide training and support to team members on system functionalities and best practices.
  

Financial Reporting and Analysis:

• Generate timely and accurate accounts receivable reports, metrics, and analysis for management review.
  
• Monitor key performance indicators (KPIs) and trends, identifying areas for improvement and risk mitigation.
  
• Partner with Finance and other departments to reconcile accounts, resolve discrepancies, and support audit requirements.
  

Cross-Functional Collaboration:

• Work closely with Sales, PS Operations, global processes (RTR, FP&A, Credit & Collections), and IS Service desk to address customer inquiries, disputes, and billing issues.
  
• Collaborate with Finance, Treasury, and Legal departments on credit risk assessment, contract review, and revenue recognition.
  

Qualifications:

• Bachelor's degree in accounting, Finance, Business Administration, or related field.
  
• 7-10 years of progressive experience in accounts receivable management, preferably in a fast-paced environment.
  
• Demonstrated expertise in Salesforce (SFDC), NetSuite (ERP), and HighRadius.
  
• Strong leadership skills with a proven ability to motivate, develop, and empower teams.
  
• Excellent communication (Verbal & Written), interpersonal, and problem-solving skills.
  
• Detail-oriented with a focus on accuracy, efficiency, and process improvement.
  
• Ability to thrive in a dynamic, evolving organization and drive change effectively.
  
• Analytical and logical approach to problem solving
  

Preferred Qualifications:

Master's degree or professional certification

Experience in implementing or optimizing accounts receivable processes and systems.

Knowledge of Indian accounting standards and taxation regulations.

Familiarity with industry-specific regulations (e.g., manufacturing, retail, IT services).