Credit Controller

£24k - £26k
5 days a week in office
Based in Manchester City

Are you an individual with a knack for communication and a passion for problem-solving? We are looking for a motivated Credit Control Specialist to join our client's head office in Manchester City.

Why This Role?

You will be instrumental in maintaining cash collections and reducing overdue debt, ensuring the financial health of the organisation.

What We're Looking For:

A bright, confident, and positive individual who thrives in a fast-paced environment
At least two years of experience in customer service or account collection
Exceptional negotiation skills and a pragmatic approach to problem-solving

Your Daily

Responsibilities:


Engage with clients about their overdue accounts
Address payment and service queries, mainly over the phone
Deliver "Super Service" in every interaction, maintaining detailed records
Process debit/credit card payments efficiently
Collaborate with the team to streamline client accounts and internal processes
Handle account adjustments and provide comprehensive case histories when necessary

What You'll Achieve:

Meet and exceed cash collection and outbound call targets
Ensure timely and accurate completion of credit control tasks
Maintain high levels of attendance and punctuality

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