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Senior Executive

Gurgaon Gurgaon Haryana, Haryana, India
Competitive Salary
Closing date
Jun 25, 2024

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Job Role
Contract Type
Full Time
Accurately input data into the company system without errors . Research, analyze, and review data to ensure transactions are correct, balanced, and completed . Ability to recognize potential problems that require escalation and partner with the appropriate stakeholders to find a solution to the problem . Collaborate with colleagues to ensure the team's procedures are efficient and up-to-date. . Interacts regularly with management and stakeholders from other departments as needed . Responds to general customer information inquiries . Investigate missing payments using various systems . Updates loan data on internal systems as required.. Ensures confidential, sensitive information and data of the Company is secured and disposed of following company policies and guidelines. . Review and process physical checks and checks received via the Lockbox . Process Credit Card Payments and PL Payments . Process overpayment refunds for Personal loan accounts . Notate and update credit card bankruptcy . Research and answer Zendesk tickets in a timely manner . Process incoming correspondence received in the Lockbox . Print and mail statements to borrowers who have opted out of digital statements. . Assist other departments within the Center of Excellence with check reviews as needed

Skills: Data Analysis, Data Entry, Customer Service

Experience: 1.00-2.00 Years

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