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Senior Executive

Employer
Confidential
Location
Gurgaon Gurgaon Haryana, Haryana, India
Salary
Competitive Salary
Closing date
Jun 25, 2024

View more

Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Accurately input data into the company system without errors . Research, analyze, and review data to ensure transactions are correct, balanced, and completed . Ability to recognize potential problems that require escalation and partner with the appropriate stakeholders to find a solution to the problem . Collaborate with colleagues to ensure the team's procedures are efficient and up-to-date. . Interacts regularly with management and stakeholders from other departments as needed . Responds to general customer information inquiries . Investigate missing payments using various systems . Updates loan data on internal systems as required.. Ensures confidential, sensitive information and data of the Company is secured and disposed of following company policies and guidelines. . Review and process physical checks and checks received via the Lockbox . Process Credit Card Payments and PL Payments . Process overpayment refunds for Personal loan accounts . Notate and update credit card bankruptcy . Research and answer Zendesk tickets in a timely manner . Process incoming correspondence received in the Lockbox . Print and mail statements to borrowers who have opted out of digital statements. . Assist other departments within the Center of Excellence with check reviews as needed

Skills: Data Analysis, Data Entry, Customer Service

Experience: 1.00-2.00 Years

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