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Customer Account Specialist

Mitre 10 MEGA
Auckland, NZ
Competitive Salary
Closing date
Jun 26, 2024

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Job Role
Contract Type
Full Time
Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

We are seeking a highly motivated and detail-oriented Customer Account Specialist to join our dynamic team on a 2-year fixed-term contract.

Responsibilities will include;

The Customer Account Specialists support the acquisition and retention of customer accounts by providing advice and guidance to M10 customers and stores on existing and future customer systems, processes and complex account queries. This team is also responsible for managing the successful pipeline and set up of ALL new customer applications in SAP systems (1Center), agnostic of where the debt liability applies (Store or Central).

Experience and Capabilities Required:
  • Minimum of 2 years in customer service, finance or frontline role within similar sector
  • Excellent understanding of current M10 solutions - Pacsoft, TradeHub, Sharepoint and CCA
  • SAP knowledge is beneficial
  • MS Word and Excel skills
  • Strong attention to detail
  • Excellent written and verbal communication skills.

What we offer:

This role offers the opportunity to work on Auckland's North Shore in a positive, fast paced environment that is stimulating and enjoyable to work in. We are a team moving forward and that is a result of our motivated, skilled team members. There is an attractive remuneration package for this role, generous staff buying privileges, life insurance, discounted medical insurance, birthday day off, flexible working and more.

If you are a highly motivated individual who is passionate about being part of the Mitre 10 team and a company in growth mode, then we want to hear from you. Please provide your CV and include your remuneration expectations, via this website.
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