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Credit Controller

Otley, Ipswich, United Kingdom
Competitive Salary
Closing date
Jun 24, 2024

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Job Role
Credit Control
Contract Type
Full Time
Stipulations before applying:
  • You must be UK based
  • You must have recourse to public funds to access our training options
  • You must be willing to travel to Leeds or Hertfordshire when requested
  • You must read the job description and answer all the screening questions

Workwell Outsourcing provides funding and back-office services to recruitment agencies. Due to expansion, we require 2 credit controllers to work on a new client account. The successful candidates will join our existing credit control team in our new office in Otley. A minimum of 1 year Credit Control experience is essential.

The role can be hybrid or remote, depending on where you are based. (If remote you are required to come to Leeds for 1 weeks training, and attend monthly meetings at either our Leeds or Watford office.

Main Responsibilities

• Working with a new client, you will collect monies due on the accounts receivable ledger, bringing queries to a swift resolution, ensuring accounts are up to date and credit limits not unduly affected.

• More importantly you will understand your impact on the business, a well-managed credit accounts enables our client to work efficiently.

• Not content to be average, you will be keen to spot opportunities to improve the service you offer, confident in highlighting ways to continuously develop.

Credit Controller Requirements:

• As an experienced Credit Controller it is your exceptional customer service, communication and the ability to build relationships that will give you the edge in this role.

• We would be really interested to speak with you if you love a challenge, have excellent attention to detail and are able to easily prioritise every opportunity.

• You should have experience of resolving queries quickly and taking ownership to deliver the highest customer experience.

• Workwell Outsourcing are proud to be an growing company and we are committed to the highest standards of ethical and environmental performance.

Skills, knowledge, and experience required

• Team Player

• Ability to build inter-departmental relationships

• Multi-tasker

• Good communication skills -written and verbal

• Ability to prioritise

• Ability to demonstrate initiative

• Confident and professional telephone manner

• Pro-active approach

• Previous customer service experience

• Keen Interest In Finance/ Credit Control (if you have no experience but want an opportunity to train to become a Credit Controller)

Hours and environment: Full time, you’ll work 37.50 hours per week, Monday to Friday.

Monday to Thursday 9:00 - 17:00, Friday 9:00 - 16:00

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